Yellow Pages (Malta) Ltd

Yellow Pages Malta Ltd. is Malta’s leading digital marketing and business directory platform. We specialize in connecting businesses with their target audiences through innovative digital marketing solutions, including social media marketing, Google Search marketing, and website design and development. Learn more about our <a href="https://careers.yellow.com.mt/" target="_self">Culture!</a>

Yellow Pages (Malta) Ltd would not be an industry leader without its successful sales specialists’ team.&nbsp;
We are in the process of growing our sales specialists’ team and hence we are seeking sales specialists to sell digital marketing solutions that support local businesses in improving their overall digital online presence and attain their digital marketing objectives.
Job category: Sales and Marketing
Job Title: Sales Specialist
Role Description
The ideal candidates are hungry to learn about digital marketing and want to learn of successful selling techniques. They are looking to launch or re-launch their careers and want to be well rewarded for their outstanding performances. They have strong listening skills as well as an ability to offer our company’s solutions to customers in a compelling way. The sales specialists must be both approachable and professional in extending our company’s reach and impact. They have the strong ability to take initiative and confidently direct customer interactions.&nbsp;&nbsp;
The chosen candidates will be given full training in digital marketing and selling techniques.&nbsp;
Role Responsibilities
•	Attend to customer meetings, in person, with current and new customers, daily.&nbsp;&nbsp;
•	Oversee the entire sales process from start to finish in line with company standards.
•	Identify customers challenges and offer the right solutions.&nbsp;
•	Provide top-tier support to customers throughout the customer journey.
•	Maintain customer data, up to date, on company’s CRM systems.
•	Collect required digital assets from customers allowing for order fulfilment.&nbsp;
•	Adhere to and reach set sales targets and set goals and objectives.
•	Build strong relationships with internal and external stakeholders.
Attitude &amp; Attributes
•	Minimum of 3 years of experience in a sales role.
•	Willingness to learn and take on new challenges.
•	Able to multitask, priorities and manage work efficiently.
•	Client-oriented and target-driven attitude.
•	Works well both in a team and independently.
•	Outgoing personality and is not afraid to challenge the status-quo.
•	Passionate to learn and grow.&nbsp;
•	Winning mentality and a sense of ownership
•	Excellent command of written English (UK)
•	Fluency in written and spoken English.
•	Fluency in spoken Maltese is considered an asset.
•	Have a valid driving license.

We want the best of the best and make sure that top performers are rewarded. The position comes with a fixed salary and uncapped commission, company car and monthly fuel allowance. 

About this job
First 30-days
•	Learn about Yellow’s history, the company’s mission, vision, and values.
•	Get trained in digital marketing, company digital solution offerings and selling techniques.&nbsp;
•	Get trained in Yellow’s sales process and systems.&nbsp;
•	Get started in making in person sales calls assisted by Yellow’s industry experts.&nbsp;
•	Shadow fellow Yellow Sales Specialists&nbsp;
60-Days
•	Strengthen your solutions and industry knowledge through one-to-one coaching.&nbsp;
•	Understand how to recognize and uncover potential opportunities.
•	Work together with line manager to develop your potential further.
90-Days
•	Have a great understanding and knowledge of Yellow’s sales model.
•	Attain solid relationships with your clients.
•	Constantly attain win-win-win outcomes.
6-months
•	Achieve certification in Sales Specialisation and Digital Marketing&nbsp;

You will be successful if:
•	You want to win all the time and find motivation in temporary setbacks.
•	You do not believe in settling – you find ways to overachieve and keep improving.
•	Your ability to learn is unmatched and you are hungry for more.
•	You love connecting with people in person.
•	You have done selling in the past and are looking to grow further in your career.&nbsp;

Yellow Pages (Malta) Ltd would not be an industry leader without its successful sales specialists’ team.&nbsp;
We are in the process of growing our sales specialists’ team and hence we are seeking...

Sales Specialist

Yellow would not be an industry leader without its successful sales team.
We are in the process of growing our sales team and hence we are seeking a talented Sales Coordinator to be a key supporting role in the daily management of the sales department.
Role Description:
The ideal candidate has excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, and interpersonal, and be excellent at multi-tasking.
The chosen candidate will be given the required training to gain knowledge and understanding of the sales operations, sales process and procedures, sales systems, and product and solutions offerings.
Role Responsibilities:
<ul>
<li>Appointment Setting: Schedule and coordinate appointments for the sales team with prospective clients, ensuring optimal use of their time.</li>
<li>Communication: Act as a central point of contact between the sales team and other departments, facilitating smooth communication and collaboration.</li>
<li>Documentation: Maintain accurate and up-to-date records of sales activities, customer interactions, and relevant documentation.</li>
<li>Follow-up: Execute timely follow-ups on sales leads, inquiries, and customer interactions to advance the sales process.</li>
<li>Customer Service: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring overall customer satisfaction.</li>
<li>Administrative Support: Assist in the preparation of sales proposals, presentations, and reports. Handle administrative tasks to enhance the efficiency of the sales team.</li>
<li>Sales Support: Provide logistical and informational support to the sales team to ensure smooth operations and successful client interactions.</li>
</ul>
Attitude &amp; Attributes:
<ul>
<li>Good administrative, organizational, and problem-solving skills.</li>
<li>3+ Years experience as a sales coordinator or in administration.</li>
<li>Demonstrated ability to assist sales representatives with any additional work as needed.</li>
<li>Able to multitask, prioritise and manage work efficiently.</li>
<li>Works well both in a team and independently.</li>
<li>Outgoing personality and is not afraid to challenge the status-quo.</li>
<li>Passionate to learn and grow.</li>
<li>Fluent in both written and spoken Maltese and English Languages</li>
<li>Good team development and leadership skills.</li>
<li>Computer literacy.</li>
<li>Excellent communication, sales, and support skills.</li>
</ul>
We want the best of the best and make sure that top performers are recognised for their achievements.
About this job
First 30-days
<ul>
<li>Learn about Yellow’s history, the company’s mission, vision, and values.</li>
<li>Get trained in digital marketing, company digital solution offerings and selling techniques.</li>
<li>Get trained in Yellow’s sales and company processes and procedures.</li>
<li>Get started in interacting with the Sales Team and shadow Sales Specialist in performing their duties</li>
<li>Gain an understanding of the Yellow CRM system and how it is operated</li>
</ul>
60-Days
<ul>
<li>Gain an understanding of the sales target</li>
<li>Take over communications with customers.</li>
<li>Assist the Sales Team with client enquiries.</li>
<li>Liaise with support departments ensuring smooth workflows.</li>
<li>Work together with the line manager to develop your potential further.</li>
</ul>
90-Days
<ul>
<li>Have a great understanding and knowledge of Yellow’s sales model and sales reporting.</li>
<li>Assisting in the daily management of the sales team requirements</li>
</ul>
You will be successful if:
<ul>
<li>You are eager to deliver your tasks and duties on time, every time.</li>
<li>Your ability to learn is unmatched and you are hungry for more.</li>
<li>You can foresee the sales teams’ requirements and adopt a proactive approach</li>
<li>You are challenged by problems and are eager to find the right solutions</li>
</ul>

Yellow would not be an industry leader without its successful sales team.
We are in the process of growing our sales team and hence we are seeking a talented Sales Coordinator to be a key supporting...

Sales Coordinator

Yellow Pages (Malta) Ltd.’s position as an industry leader is inherently tied to the strength of its team and their expertise.
As we embark on expanding our team, we acknowledge the critical role a Client Value Manager plays within this framework. The role of the Client Value Manager will be integral in fostering relationships with existing business customers. This position is essential for promoting our digital marketing solutions and driving growth through tailored client engagement.

Job Description: Client Value Manager
Company: Yellow Pages Malta Ltd.
Location: Malta
Employment Type: Full-Time

Role Overview:
We are seeking a proactive and results-driven Client Value Manager to join our team. This role involves connecting with business customers to promote our comprehensive range of digital marketing solutions. The Client Value Manager will be responsible for nurturing relationships with existing customers, identifying opportunities to meet their needs, and driving revenue growth through upselling and cross selling our services.

Key Responsibilities:
Client Relationship Management
•	Build and maintain strong relationships with existing business customers.
•	Act as the primary point of contact for assigned accounts, ensuring customer satisfaction and retention.
•	Conduct regular check-ins and meetings to understand client needs and business goals.

Promotion of Digital Marketing Solutions
•	Present and promote Yellow Pages Malta’s digital marketing services, including social media marketing, Google Search marketing, and website design and development.
•	Identify opportunities to upsell or cross-sell additional services that align with the client’s goals.
•	Tailor marketing solutions to suit each client’s unique requirements.

Sales and Revenue Growth
•	Meet or exceed sales targets by identifying and closing opportunities with existing clients.
•	Prepare and deliver proposals, presentations, and contracts in collaboration with internal teams.
•	Collaborate with the Fulfilment and Sales Teams to ensure smooth onboarding and service delivery.

Account Strategy and Planning
•	Develop and execute account plans to maximize client value and engagement.
•	Monitor account performance, ensuring clients achieve their desired outcomes with our solutions.
•	Provide feedback to internal teams to enhance our offerings and customer experience.

Reporting and Analysis
•	Maintain accurate records of client interactions, sales activities, and account status.
•	Prepare regular reports on account performance, sales metrics, and client satisfaction.

Requirements:
•	Proven experience in account management, sales, or a similar customer-facing role, ideally in digital marketing or a related field.
•	Strong knowledge of digital marketing services, including social media marketing, Google Search marketing, and website development.
•	Excellent interpersonal and communication skills, with the ability to build trust and rapport with clients.
•	Strong negotiation and presentation skills, with a consultative approach to selling.
•	Results-oriented mindset with a focus on achieving sales targets and delivering value to clients.
•	Proficiency in CRM tools and Microsoft Office Suite.

What We Offer:
•	Competitive salary with performance-based incentives.
•	Opportunities for professional growth and development.
•	A dynamic and collaborative work environment.
•	The chance to be part of a leading digital marketing team in Malta.




<h4 style="margin-top: 24px;">Education and Experience</h4><ul><li>MQF Level 4 Of Education</li><li>Diploma in Marketing is considered an asset</li><li>2 years+ experience in customer facing role</li></ul><h4 style="margin-top: 24px;">Benefits</h4><ul><li>Flexible Hours</li><li>Summer & Christmas Shutdowns</li><li>Reduced Summer Hours</li></ul>

Yellow Pages (Malta) Ltd.’s position as an industry leader is inherently tied to the strength of its team and their expertise.
As we embark on expanding our team, we acknowledge the critical role a...

Client Value Manager

Are you motivated, passionate, and ready to be part of a dynamic and innovative company? Yellow Pages (Malta) Ltd. is constantly on the lookout for talented individuals to join our growing team. Whether you’re a seasoned professional or just starting out, we believe there’s a place for you here!

Who We Are
Yellow Pages (Malta) Ltd. is the leading local on line search engine, helping people connect with the best services and businesses in Malta. We’re a forward-thinking company committed to empowering businesses and enhancing customer experiences through innovative solutions and a strong digital presence.

What We’re Looking For
We’re open to considering candidates in various areas, including but not limited to:
<ul>
<li>Sales &amp; Business Development</li>
<li>Customer Support &amp; Account Management</li>
<li>Marketing &amp; Social Media</li>
<li>IT &amp; Data Analysis</li>
<li>Operations &amp; Administration</li>
</ul>

We’re seeking individuals who are
<ul>
<li>Proactive and solution-oriented</li>
<li>Passionate about business and technology</li>
<li>Strong team players with excellent communication skills</li>
<li>Eager to learn and contribute to our company’s success</li>
</ul>

Why Join Yellow Pages (Malta) Ltd.?

<ul>
<li>Collaborative and supportive work environment</li>
<li>Opportunities for personal and professional growth</li>
<li>Competitive salary and benefits package</li>
<li>Be part of a company that is shaping the future of digital business services</li>
</ul>

We can’t wait to meet you!
<h4 style="margin-top: 24px;">Requirements</h4><ul><li>Procative</li><li>Solutions Oriented</li><li>Results Oriented</li></ul><h4 style="margin-top: 24px;">Education and Experience</h4><ul><li>MQF Level 4</li><li>Bachelors Degree</li><li>Masters Degree</li></ul><h4 style="margin-top: 24px;">Benefits</h4><ul><li>Performance Bonus</li><li>Reduced Summer Working Hours</li></ul>

Are you motivated, passionate, and ready to be part of a dynamic and innovative company? Yellow Pages (Malta) Ltd. is constantly on the lookout for talented individuals to join our growing team....

Job Opportunities

Sales Specialist

Sales Coordinator

Client Value Manager

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